awdly.

IT teams, service companies & startups

IT & Technology, run properly.

Ticketing, SLAs and customer communication for teams that support software or hardware.

Hands typing code on a laptop

Sound familiar?

  • Support requests scattered across inboxes
  • No view of response times
  • Customers asking for status updates

What the software does

  • Email-to-ticket helpdesk

    Every support email becomes a trackable ticket.

  • SLA timers & escalations

    See what's about to breach before it does.

  • Asset tracking

    Know which device or licence belongs to whom.

  • Customer portal

    Clients raise and follow their own tickets.

Help Desk

Tickets that don't get lost

₹1,999 / month

  • IT helpdesk & ticketing
  • Email-to-ticket
  • SLA timers
Try free for 7 days

Often added by it & technology businesses

  • AI chatbot (website / WhatsApp)

    Answers customer questions and captures leads around the clock.

    from ₹2,999/mo

  • Business website (built & hosted)

    A fast, mobile-ready website designed for your business and kept online by us.

    from ₹1,499/mo

  • SEO

    Technical SEO, content and local rankings so customers find you.

    from ₹4,999/mo